Refund policy

Refund Policy

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Refund Policy

Red Zorix Oil Academy sells digital educational lectures and online sessions. Because digital content cannot be returned, please read this policy before you purchase.

1. Digital delivery. Each lecture is delivered as a PDF, an MP3 audio file and an online discussion session. Once the PDF and MP3 have been delivered, the purchase cannot be returned and is not refundable.

2. When we refund. We refund in full if we fail to deliver what we promised: the materials do not arrive within 12 hours of your payment receipt, we do not contact you to arrange the session within 72 hours, or the lecture materially differs from its description on our website.

3. When we do not refund. We do not refund a purchase because you changed your mind, did not use the materials, did not attend or arrange the session, or no longer want the lecture.

4. If we cancel or reschedule. If we cancel a session, we will offer a new date or a refund for that lecture.

5. How to request a refund. Email [your email] with your order number and the reason within [7] days of delivery. We reply within [3] business days.

6. Payment and bundle. Approved refunds go back to the original payment method (PayPal) within [5 to 10] business days. For the complete program, a refund covers only the lectures that were not delivered.